Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Names, email addresses, phone numbers, and other contact details of school administrators, staff, students, and parents.
• Academic Information: Student grades, attendance records, assignments, and performance data.
• Usage Data: Information about how users interact with EfaSMS, including device details, IP addresses, and browser types.
• Payment Information: For subscription management, we collect billing details, but payment processing is handled by third-party providers.

How We Use Information

We use the collected information for the following purposes:

• To operate, maintain, and improve the EfaSMS platform.
• To facilitate communication between schools, students, and parents.
• To ensure compliance with school administrative needs, such as attendance and reporting.
• To provide customer support and resolve technical issues.
• To process payments and manage subscriptions.
• To send notifications, updates, and other communications related to the service.

Information Sharing and Disclosure

Efasoft does not sell, rent, or trade personal information. However, we may share information:

• With Authorized Users: Information is shared within the school community, including staff, students, and parents, based on the permissions set by the school.
• With Service Providers: We may share data with trusted third-party service providers to support the functionality of EfaSMS, such as hosting, analytics, and payment processing.
• For Legal Compliance: We may disclose information as required by law or to protect the rights, property, or safety of our users and company.

Data Security

We employ industry-standard security measures to protect your data, including encryption, secure storage, and access controls. While we strive to ensure the security of your data, no method of transmission or storage is 100% secure.

Data Retention

We retain data only for as long as necessary to fulfill the purposes outlined in this statement or as required by law. Schools may request the deletion of data upon termination of the service.

Your Rights

As a user of EfaSMS, you have the right to:

• Access and review the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal or contractual obligations.

Third-Party Links

EfaSMS may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.

Updates to This Privacy Statement

We may update this Privacy Statement to reflect changes in our practices or legal requirements. Any updates will be communicated to users and posted on our website.

Contact Us

For questions or concerns about this Privacy Statement or our data practices, please contact us: